We ordered a Bookcase which had been difficult to find, and when the Bookcasearrived it was defective. Wayfair immediately granted a full credit with no hassle. It's always better as a buyer if you don't have a problem with the product, but the true mark of a company is how they handle the problems that inevitably will occur in the course of running a large business. We would absolutely order from Wayfair in the future.
I had a great experience with Wayfair. Fast shipping, reasonable shipping costs if not free shipping. I had to return a defected/damaged item. They sent a replacement. The company didn't want the other piece back since the shipping would not have been worth it.
I have been watching this Union Rustic Elroy Ladder Bookcase for too long before deciding to buy. It is perfect. I bought this Bookcase last week and I love it !! I've had compliments I was wearing, right from when I was trying them out at the store! Looks good.
I have purchased many items from Wayfair.The merchandise is high quality and if you do have any problems with an order they always make it right. I received an item damaged. I called, they replaced it for free and got it on my front step within a couple of days! Very happy!
I LOVE THIS Bookcase! It is super cute and stylish and functional. I gave it five stars because I love the style and the look, I really hope the company can redesign with more substantial material. If not someone will beat them to it I am sure. Style is great.
The Quality of Bookcase I have purchased from wayfair has always been great but I was worried making a large purchase without being able to touch it first... but we worried for nothing. Very happy. Shipping takes a while on this one so plan accordingly.
Huge selection & good prices. I bought many things through this site, always found the items I liked in a very good prices and they have a good quality. They have a great selection, good prices and from our experience, know how to take care of their customers.
Every single time I've dealt with Wayfair, I've had an outstanding experience. And, they are dealing with a Karen. Seriously, they are nice, accommodating and do everything in their power to make sure you are happy. They have earned a lifelong customer because of their outstanding customer service each and every time. Thank you Wayfair for being a step above the rest!
I love love this product. This is a wonderful Bookcase. True to its size, comfortable, very happy. I got this for my 24 year old daughter for work. She loves it! She ordered two more in different colors.
I have purchased multiple home furnishing items from Wayfair over the past 12 months. My very first purchase was a Bookcase, one I had priced locally and found on Wayfair for less than half the retail cost. When the Bookcase arrived, it had shipping damage. I immediately contacted Wayfair who had a team pick up the Bookcase the next morning and they had a new one in my house within a week. To ensure that the replacement was in good condition, they provided in home delivery at no cost. Everything was perfect and we love this Bookcase.
Thank you very much. It is very popular product and low price. Union Rustic Elroy Ladder Bookcase is seems It will out of stock soon! I think, this Bookcase is a great product to buy for yourself and your family for as gift!